Employers must carry out a first-aid needs assessment. Low-risk workplaces (like offices) often only require Emergency First Aid at Work (EFAW). Higher-risk settings (construction, manufacturing) usually need First Aid at Work (FAW).

Please Contact us for a Needs Assessment so that we can advise on which level of training would be suitable for your workplace.

Most first aid certificates (FAW, EFAW, Paediatric) last 3 years. Annual refreshers are recommended.

It’s not mandatory, but the HSE strongly recommends an annual 3-hour refresher to keep skills sharp.

It depends on your first-aid needs assessment. As a rough guide:

Low-risk workplaces with <25 staff = at least 1 EFAW-trained person.

Larger or higher-risk workplaces need more trained staff relative to the number of employees.

Please Contact us for a Needs Assessment so that we can advise on which level of training would be suitable for your workplace.

Paediatric is for childcare/early years (EYFS requirement), covering infants & children. FAW/EFAW are workplace-focused and cover adults.

Yes, we are happy to travel nationwide to deliver our training at your premises if you have a suitable space to accommodate 8 to 12 learners.

No, HSE no longer approves providers. Employers must ensure the provider is competent.

Here at First Responder Training all of our trainers have a minimum of Level 3 Award in Education and Training, Relevant Qualifications in the subject matter being taught and maintain Continuous Professional Development to ensure that all subject matter being taught is the most current and up to date according to HSE and the relevant governing bodies.

Please Contact us for a Due Diligence Reassurance Pack. This aims to settle any queries you may have surrounding the training we provide.

We do, especially for nurseries, schools, or shift-based workplaces. as Emergency Service Personnel we understand that not everybody works Mon - Fri, 9 -5.

As such we will always aim to complete training when it is most convenient for your business.

While this is an option for some providers, we currently do not provide blended or online e-learning, we firmly believe that subjects regarding emergencies or risk to life should be taught practically.

The Regulatory Reform (Fire Safety) Order 2005 requires employers to appoint competent persons to manage fire safety. This usually means training designated fire wardens/marshals.

Fire safety training must be given when staff start work and regularly thereafter. Many providers recommend refresher training every 1–3 years, depending on risk.

Fire Marshal/Warden training is typically a half-day course (around 3 hours). We do not currently offer online versions or e-learning.

All staff must receive basic Fire Safety / Awareness training. A smaller number (depending on building size/risk) should be appointed and trained as Fire Wardens/Marshals.

Fire legislation & responsibilities, fire prevention, evacuation procedures, use of fire extinguishers, and the role of a fire marshal.

Not included but available as an option (live-fire training). Courses are theory only unless requested, this add on is subject to a £175 fee due to use of consumable materials and added service.

It depends on your risk assessment, size/layout of premises, and number of staff. Offices often need 1–2 per floor; higher-risk premises may require more.

Typically valid for 3 years. Some organisations require annual refreshers, especially in high-risk environments (care homes, hospitals, schools).

Yes — we can adapt our training content to site-specific risks and evacuation procedures.

For awareness, yes. But for full compliance (especially if extinguisher use is needed), a face-to-face practical session is usually expected.